Once payment is successfully processed, the purchased IPs will be credited to your account balance automatically. For payments made via Bitcoin, users will need to wait for a confirmation from the Bitcoin network. The confirmation time may vary depending on network conditions and the miner fee paid.
If payment is not confirmed within 24 hours, please reach out to our online customer service for assistance. When contacting us, kindly provide the following information: registered email address/user ID, order code, TXID, and any other relevant details to: [email protected].